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Support

When something
doesn’t feel right.

Questions, bug reports, and improvement suggestions are welcome. Including enough detail to reproduce the issue helps us investigate it more quickly.

Contact

[email protected]

When possible, include the app name, device model, OS version, app version, what happened, and the steps that reproduce the issue. Screenshots are helpful when available.

Useful information for bug reports

  • App name
  • Android device model
  • Android / OS version
  • App version
  • Steps leading to the issue
  • Error message or screenshot, if available

Quick checks

Make sure the app is up to date

For apps distributed through Google Play, update to the latest version first and check whether the same issue still occurs.

Restart the app or device

Some temporary device states can be cleared by fully closing the app or restarting the device.

About replies

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